New skills for the 21st century

The 21st century is more connected, more technical, and more reactive, than ever before. Work is changing, AI is removing the basic, info shuffling roles of the past, and the new roles being developed require a new and diverse skill set.

The key skills for economic success in the 21st century are:

  • Analytical thinking and innovation
  • Active learning and learning strategies
  • Complex problem solving
  • Critical thinking and analysis
  • Creativity, originality and initiative
  • Leadership and social influence
  • Use of technology, monitoring and control
  • Technology design and programming
  • Resilience, stress tolerance and flexibility
  • Reasoning, problem-solving and ideation

(Future of Jobs Report, World Economic Forum)

Basic training in emotional intelligence skills impacts most on the items in italics. But those skills will have a direct impact on the other aspects of employment success.